Join the Impamark Team
At Impamark, we’re always looking for talented, passionate people to join our growing team. As a family-run business with decades of experience delivering branded merchandise solutions, we value creativity, teamwork, and a commitment to great customer service.
Explore our current job opportunities and discover how you can be part of a company where your ideas, skills, and contributions make a real impact.
Current Positions
Sales & Marketing Support
Office Based – Burnham (Driving Essential)
Part-Time / Full-Time | Minimum 25-30 Hours per Week | Flexible – Please enquire to discuss
Salary – Competitive and Dependent on Experience
Are you an organised, enthusiastic administrator who enjoys variety, takes pride in delivering excellent customer service and has an interest in marketing?
We're looking for a friendly, proactive individual to join our close-knit team and play an important role in supporting both our customers and Sales Team, while also helping with our marketing and social media activity.
Based in our Burnham office, you'll become part of an established and successful business within the promotional merchandise industry. Every day is different, offering the opportunity to develop a broad range of skills across administration, customer service, sales support and marketing, within a supportive small-office environment where your contribution really matters.
As we're based in a semi-rural location, a full driving licence and access to your own transport are essential.
Key Responsibilities
- Provide day-to-day administrative and sales support, including obtaining quotes, preparing quotations, processing orders and checking delivery dates
- Deliver excellent customer service by responding promptly and professionally to customer enquiries
- Maintain and update the CRM system with accurate customer, supplier, product, sales and order information
- Prepare and distribute catalogues, correspondence and product samples to customers
- Answer incoming telephone calls and direct enquiries to the appropriate team members when required
- Build and maintain strong relationships with new and existing customers
- Assist the Sales Team with preparing for customer meetings, exhibitions and other sales activities
- Support mailshots, email campaigns and general marketing activity
- Assist with creating, scheduling and publishing engaging social media content to promote the company, products and services
- Monitor social media channels and respond to comments, messages and enquiries where appropriate
- Help increase social media engagement, reach and overall online presence through regular and engaging content
- Identify opportunities to improve and develop our social media presence and support the company's wider marketing activity
- Ensure office administration is accurate, organised and kept up to date
What We're Looking For
-Previous administration experience is essential
-Experience working in a small office environment would be beneficial
-Excellent IT skills, with confidence using CRM systems
-Strong written and verbal communication skills
-Confident handling inbound and outbound telephone calls while providing first-class customer service
-Excellent attention to detail and accurate keyboard skills
-An interest in social media, marketing and content creation
-Some experience managing social media accounts or creating social media content would be advantageous but not essential and training will be provided
-A Levels or equivalent preferred, but not essential
About You
We're looking for someone who is:
-Friendly, approachable and confident
-Professional, with an excellent telephone manner
-Highly organised and able to manage a varied workload
-Self-motivated with a positive, can-do attitude
-Creative and comfortable contributing ideas for social media and marketing
-Confident using social media platforms and interested in keeping up with current trends
-Flexible and willing to support different areas of the business
-Trustworthy, reliable and eager to learn
-A genuine team player who enjoys working within a small, supportive office
What We Offer:
-Flexible working hours, with a minimum of 25-30 hours per week
-A friendly, supportive and collaborative team where you'll be valued and encouraged to succeed
-Opportunities for career development and progression as your skills and experience grow
-The opportunity to develop experience across sales, administration, marketing and social media
-A varied and rewarding role where no two days are the same
-Christmas shutdown and an early finish on Fridays
-A positive, small-office environment where your ideas and contributions really make a difference
-Competitive salary, dependent on experience
If you're looking for a varied and rewarding role within a friendly, established business where you'll be valued as part of the team, we'd love to hear from you!
Contact – Denise Sanders – opportunities@impamark.co.uk with your CV or phone 01621 783550 for further details